Currituck Communications has the capability to receive text messages to 9-1-1 from citizens’ cell phones. Here is some important information to remember when texting to 9-1-1:
How to text 9-1-1 in an emergency
- Enter the numbers “911” in the “To” field.
- The first text message to 9-1-1 should be brief and contain the location of the emergency and type of help needed.
- Push the “Send” button.
- Be prepared to answer questions and follow instructions from the 9-1-1 call taker.
- Text in simple words – do not use abbreviations.
- Keep text messages brief and concise.
What to know if you need to text 9-1-1
- Text location information is not equal to current location technology.
- As with all text messages, 9-1-1 messages can take longer to receive, can get out of order or may not be received.
- Text-to-9-1-1 is not available if you are roaming.
- A text or data plan is required to place a text-to-9-1-1.
- If texting to 9-1-1 is not available in your area, or is temporarily unavailable, you will receive a message indicating that texting 9-1-1 is not available and to contact 9-1-1 by other means.
- Text-to-9-1-1 cannot include more than one person. Do not send your emergency text to anyone other than 9-1-1.
Do not text and drive! Please remember to call 9-1-1 if you can, and text if you can’t.